Support
Questions, problems or feedback? Email support@pushforgold.com. Include your Push for Gold username and what you were doing; we usually reply within two working days.
Report or block someone
- Report an athlete, activity or comment from its menu in the app, or report or block an athlete from their profile.
- Blocking stops that athlete from seeing or interacting with you, and also lets us know.
- We review reports within 24 hours and remove anything that breaks the Community Guidelines.
Your account and data
- Sign in with the same Apple or Google account on a new iPhone to restore your synced recordings. Video files stay on the iPhone that recorded them.
- Export an activity from its menu.
- Delete your account in the app under You → Account & privacy → Delete account. Your profile, shared activities and private backups are deleted.
Recording hardware
- Record with two wheel sensors, one on each rear wheel. See how they work.
- The two wheel sensors come as the Push for Gold Sensor Kit: $50 plus shipping, ordered by email. Order the kit.
- Mount the sensors clear of your brakes, spokes and hands, and check the mounts before every session.
- Calibrate under Settings before your first session, with the chair unoccupied, level and safely supported.
- Measurements describe wheel motion. They are not medical measurements.